Setting up your team: team members and page level access
ARTSVP makes it easy for you to share the workload of creating events, managing bookings and guest lists.
Team members vs. Page access
Adding members to your team helps you manage all events within your organisation. If you just want to give someone access to a specific events booking you can also do this. This can be useful if you have temporary staff or are working in collaborations with another business/venue and want to let them manage bookings.
Permissions for team members
Admins can decide the level of permissions by clicking the settings link next to your organisation name and then navigating to the Members tab. Here is an overview of the permissions each access level allows:
Admin
- Add team members (and choose their permission)
- Edit organisation level settings
- Add new events and edit all event details
- Set/change availability/capacity
- Give access to events (add someone to manage a specific booking page)
- Turn bookings on/off
- Add, edit and record walk-in bookings
- Download bookings and mailing lists .csv files
- View, search, and check in guests
- Add/Edit/View note on booking
Event Manager
- Add new events and edit all event details
- Set/change availability/capacity
- Give access to events (add someone to manage a specific booking page)
- Turn bookings on/off
- Add, edit and record walk-in bookings
- Download bookings and mailing lists .csv files
- View, search, and check in guests
- Add/Edit/View note on booking
Bookings Manager
- Turn bookings on/off
- Add, edit and record walk-in bookings
- View, search, and check in guests
- Add/Edit/View note on booking
- Download bookings and mailing lists .csv files
Check-in only
- View, search, and check in guests
- View note on booking
Access for individual events
You can decide the level of access for an individual page by clicking an event in your dashboard and then clicking the Access tab on the right. Here is an overview of the permissions each access level allows:
Event Manager
- Edit all event details
- Set/change availability/capacity
- Give access to events (add someone to manage a specific booking page)
- Turn bookings on/off
- Add, edit and record walk-in bookings
- Download booking and mailing lists .csv files
- View, search, and check in guests
- Add/Edit/View note on booking
Booking Manager
- Add, edit and record walk-in bookings
- Turn bookings on/off
- View, search, and check in guests
- Add/Edit/View note on booking
- Download bookings and mailing lists .csv files
Check-in only - For temporary staff and people helping on the door
- View, search, and check in guests
- View note on booking
Changing permissions
Admins can change the permissions of team members
Admins and Event managers can change the permissions of individuals with access to a specific event.
Revoking permissions
Admins can remove teams members.
Admins and Event managers can revoke access to individual event pages.
Updated on: 29/12/2022
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